Privacy Policy

USA Limousine Corporation (“USA Limousine,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit usalimocorp.com, request a quote, make a reservation, communicate with us, create or use an account, or otherwise use our transportation services.

By accessing or using our website or services, you acknowledge the practices described in this Privacy Policy.

For purposes of this Privacy Policy:

• Account means an account created for you to access certain portions of our website or services, if account functionality is available.
• Company means USA Limousine Corporation.
• Cookies means small files stored on your computer, mobile device, or other device by a website to remember information about your visit or activity.
• Device means any device capable of accessing our website, including a computer, smartphone, tablet, or similar electronic device.
• Personal Information or Personal Data means information that identifies, relates to, describes, or could reasonably be linked with an identified or identifiable individual.
• Service means the USA Limousine Corporation website, reservation platform, transportation services, customer-service functions, and related services.
• Service Provider means a person or company that processes information on our behalf or provides services that help us operate our business.
• Usage Data means information collected automatically when you visit or interact with our website or online services.
• Website means usalimocorp.com and any pages operated by USA Limousine Corporation under that domain.
• You means the individual accessing or using our Service or the company or other organization on whose behalf that individual is acting.

We may collect information directly from you, automatically through your use of our Website, and from Service Providers involved in providing our services.

• First and last name
• Email address
• Telephone number
• Billing address
• City, state, ZIP code, or postal code
• Company or organization name
• Corporate account information
• Pickup and drop-off addresses
• Reservation dates and times
• Flight and airline information
• Passenger count
• Luggage information
• Vehicle preferences
• Child-seat requests
• Meet-and-greet requests
• Special transportation requests or instructions
• Communications between you and USA Limousine Corporation

• Pickup location
• Destination
• Date and time of service
• Requested vehicle category
• Passenger and luggage information
• Flight information
• Additional stops
• Reservation status
• Payment status
• Assigned chauffeur or transportation provider
• Trip status
• Customer instructions
• Reservation history

We use this information to arrange, perform, manage, document, and improve requested transportation services.

Payments may be processed through one or more third-party payment-processing providers.

When you make a payment, the payment processor may collect information including:

• Payment card information
• Billing information
• Payment method
• Transaction amount
• Transaction identifier
• Fraud-prevention information

USA Limousine Corporation may receive transaction information such as the amount paid, payment status, payment method type, and transaction identifier.

Full payment-card numbers may be collected and processed directly by our payment provider rather than stored on USA Limousine Corporation systems.

Third-party payment processors maintain their own privacy, data-security, and payment-processing practices.

Certain information may be collected automatically when you visit our Website, including:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Device identifiers
• Pages viewed
• Links clicked
• Date and time of access
• Time spent on Website pages
• Referring website or page
• General geographic location derived from an IP address
• Website interaction and performance information

We may use this information for Website operation, analytics, security, fraud prevention, troubleshooting, service improvement, and business analysis.

USA Limousine Corporation may use text messaging to communicate with customers regarding transportation services.

We may provide a telephone number or related information to telecommunications, messaging, technology, customer-management, or other Service Providers solely as necessary to deliver communications on our behalf.

Such providers are not authorized by USA Limousine Corporation to use your SMS opt-in information for their own marketing purposes.

Types of Messages — Depending on your interaction with USA Limousine Corporation, text messages may include:

• Reservation confirmations
• Chauffeur information
• Pickup coordination
• Chauffeur arrival notifications
• Flight-related transportation updates
• Reservation changes
• Service updates
• Payment or booking information
• Customer-service messages
• Responses to questions or requests

Promotional or marketing text messages will only be sent when permitted by applicable law and when any required consent has been obtained.

Message Frequency — Message frequency varies depending on your reservations, communications, and use of our services.

Message and Data Rates — Message and data rates may apply depending on your wireless carrier and mobile service plan.

Opting Out — You may opt out of applicable SMS communications by replying STOP. After an applicable opt-out request is processed, you will no longer receive text messages requiring your consent unless you subsequently provide consent again.

Help — For assistance with SMS communications, reply HELP or contact info@usalimocorp.com.

Marketing Consent — Where separate marketing consent is required, consent to receive marketing text messages is not a condition of purchasing transportation services from USA Limousine Corporation.

Our Website may use Cookies and similar technologies, including pixels, tags, scripts, local storage, and analytics technologies.

Cookies may include:

• Session Cookies: Temporary Cookies that generally expire after you close your browser.
• Persistent Cookies: Cookies that remain on your Device for a specified period or until deleted.

We may use these technologies for:

• Essential Website functionality
• Reservation functionality
• Security and fraud prevention
• Remembering preferences
• Remembering cookie choices
• Website performance
• Website analytics
• Understanding how visitors use our Website
• Improving the customer experience
• Measuring the effectiveness of marketing or advertising, when applicable

Some Cookies may be placed by third-party Service Providers.

You can generally control Cookies through your browser settings and, when available, through Website cookie controls.

Disabling certain Cookies may cause portions of our Website to function improperly.

USA Limousine Corporation may use Personal Information to:

• Provide and maintain our services
• Process transportation reservations
• Provide price quotes
• Confirm reservations
• Process payments
• Assign chauffeurs and vehicles
• Coordinate pickups and drop-offs
• Monitor relevant flight information
• Communicate with customers
• Provide reservation and service updates
• Provide customer support
• Manage customer accounts
• Manage corporate transportation accounts
• Maintain reservation records
• Process requested changes or cancellations
• Resolve complaints
• Prevent fraudulent transactions
• Protect Website and payment security
• Detect technical problems
• Improve Website functionality
• Analyze Website and business performance
• Develop and improve our services
• Maintain accounting and business records
• Enforce our Terms & Conditions
• Establish, exercise, or defend legal claims
• Comply with applicable laws and regulations
• Protect the rights and safety of customers, chauffeurs, employees, Service Providers, and others

We may also use information for promotional communications when permitted by law and subject to applicable consent and opt-out requirements.

We may disclose Personal Information as reasonably necessary to operate our business, provide requested transportation, protect our business, comply with applicable law, or as otherwise described in this Privacy Policy.

Information provided may include:

• Passenger name
• Telephone number
• Pickup location
• Destination
• Flight information
• Reservation time
• Special instructions
• Other information reasonably necessary to perform the transportation service

• Payment processing
• Website hosting
• Cloud infrastructure
• Reservation management
• Customer relationship management
• Email delivery
• Text messaging
• Telephone services
• Mapping and navigation
• Flight information
• Analytics
• Accounting
• Fraud prevention
• Cybersecurity
• Information technology services

Professional Advisors — We may disclose information to attorneys, accountants, auditors, insurers, consultants, and other professional advisors when reasonably necessary.

Business Transactions — Personal Information may be disclosed or transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

Legal Requirements — We may disclose Personal Information when we reasonably believe disclosure is necessary to:

• Comply with applicable law or regulation
• Comply with a subpoena, court order, or lawful government request
• Cooperate with law enforcement
• Protect our rights or property
• Investigate suspected fraud or wrongdoing
• Protect the safety of customers, chauffeurs, employees, or others
• Establish or defend legal claims
• Enforce our agreements

With Your Direction or Consent — We may disclose information to another person or organization when you direct us to do so or provide appropriate consent.

USA Limousine Corporation does not sell Personal Information for monetary payment.

Certain uses of analytics, advertising, Cookies, pixels, or similar technologies may potentially be considered a “sale,” “sharing,” or use for targeted advertising under certain state privacy laws even when no money is exchanged.

Where applicable law provides a right to opt out of such processing, USA Limousine Corporation will provide an appropriate method for exercising that right.

We retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.

Retention considerations may include:

• Providing transportation services
• Reservation history
• Customer support
• Accounting
• Tax requirements
• Payment disputes
• Chargebacks
• Insurance requirements
• Fraud prevention
• Contractual obligations
• Legal or regulatory requirements
• Establishing or defending legal claims

Different categories of information may be retained for different periods.

When Personal Information is no longer reasonably necessary, we may delete, anonymize, aggregate, or securely dispose of it.

USA Limousine Corporation and its Service Providers may process or store information on computer systems located in different states or jurisdictions from where you live.

Privacy and data-protection laws may differ between jurisdictions.

When required by applicable law, we take reasonable steps designed to ensure that appropriate safeguards apply to Personal Information processed on our behalf.

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no Website, electronic communication, computer network, payment system, or information-storage system can be guaranteed to be completely secure.

Customers should not transmit highly sensitive information through unsecured email or text messages unless specifically instructed to do so through an appropriate secure process.

Depending on your state of residence and whether an applicable privacy law applies to USA Limousine Corporation, you may have rights concerning Personal Information maintained about you.

These rights may include the right to:

• Confirm whether we process your Personal Information
• Access Personal Information maintained about you
• Correct inaccurate Personal Information
• Request deletion of certain Personal Information
• Obtain a portable copy of certain Personal Information
• Opt out of certain sales of Personal Information
• Opt out of certain targeted advertising
• Opt out of certain qualifying profiling activities
• Withdraw consent where processing is based on consent

Certain exceptions may apply, including where information must be maintained to complete a transaction, comply with law, prevent fraud, resolve a dispute, or establish or defend legal claims.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Residents of New Jersey may have additional rights under applicable New Jersey privacy law when the law applies to USA Limousine Corporation and the processing involved.

Applicable rights may include the ability to:

• Confirm whether Personal Data is being processed
• Access Personal Data
• Correct inaccuracies
• Request deletion
• Obtain certain Personal Data in a portable format
• Opt out of qualifying targeted advertising
• Opt out of qualifying sales of Personal Data
• Opt out of qualifying profiling activities

USA Limousine Corporation will process verified privacy requests in accordance with applicable law.

You may submit a privacy request by contacting:

• USA Limousine Corporation
• Email: info@usalimocorp.com
• Website: usalimocorp.com

Please place “Privacy Request” in the email subject line when possible.

Your request should provide enough information for us to reasonably identify you and understand the request.

We may request additional information when reasonably necessary to verify your identity before granting access to, correcting, providing, or deleting Personal Information.

We may deny or limit requests when permitted or required by applicable law.

If applicable law gives you the right to appeal our decision regarding a privacy request, you may submit an appeal by emailing info@usalimocorp.com.

Please include “Privacy Request Appeal” in the subject line and provide information regarding the original request.

We will review the appeal and respond in accordance with applicable law.

Our Website and reservation services are not directed toward children under 13.

We do not knowingly collect Personal Information online directly from children under 13 without appropriate authorization.

Transportation reservations should be made by an adult or other person legally authorized to make the reservation.

If we become aware that Personal Information was collected directly from a child in violation of applicable law, we will take reasonable steps to delete the information.

Our Website may contain links to third-party websites and services, including payment services, mapping services, social media platforms, review platforms, travel-related websites, and other online services.

USA Limousine Corporation does not control and is not responsible for the privacy, security, content, or practices of independent third-party websites.

You should review the privacy policies of third-party services before providing information to them.

We may update this Privacy Policy from time to time as our business practices, technology, services, or legal obligations change.

When we update this Privacy Policy, we will revise the “Last Updated” date displayed at the top of the policy.

Material changes may also be communicated through additional methods when required by applicable law.

Unless otherwise required by law, an updated Privacy Policy becomes effective when posted on our Website.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:

• USA Limousine Corporation
• Website: usalimocorp.com
• Email: info@usalimocorp.com

For privacy-related requests, please use “Privacy Request” in the email subject line.